#CyberMonday Restaurants and the 4 most common ways point-of-sale systems are compromised.

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Hello, restaurant owners, this is Jeremy Ochsner. Today, let’s talk about Cyber Monday. No, not the shopping extravaganza, but rather Cyber Monday focusing on cyber-attacks, cybersecurity, and cyber insurance.

One common question we often receive is from restaurant owners asking, “Why do I need cyber insurance?” Well, let me paint you a scenario: Imagine you walk into your favorite restaurant, only to find it abruptly shut down. The reason? Unexplained charges start appearing on your credit card statements, and the last place you used your card was at that very restaurant. Sounds alarming, doesn’t it? This could be indicative of a data breach in their point-of-sale (POS) system.

Why are Restaurants Targeted?

Restaurants are prime targets for cybercriminals due to the valuable payment card data stored in their POS systems. Credit card numbers and expiration dates are like gold to cybercriminals, and they employ various tactics to gain access.

Methods of Attack:

  1. Malware Installation: Cybercriminals can infiltrate POS systems by installing malware, allowing them to siphon off credit card data to their servers.
  2. Remote Access: Weak security protocols or unauthorized remote access to the network can provide cybercriminals with an entry point to launch attacks.
  3. Phishing and Social Engineering: Emails and social engineering tactics are used to trick employees into divulging credentials, allowing cybercriminals access to the POS system.
  4. Insider Threats: Employees with access to the POS system may intentionally or unintentionally compromise credit card data, leading to breaches.
Cyber Security

Real-Life Impact:

I’ve personally experienced the repercussions of such breaches at a hospitality establishment. Overnight, I found my credit card compromised, with thousands of dollars in unauthorized charges from locations miles away. It was a stark reminder of the vulnerabilities hospitality establishments, like restaurants, face.

Preventative Measures:

To mitigate these risks, employee training on social engineering and phishing attacks is crucial. Additionally, limiting remote access to trusted Managed Services Providers (MSPs) and implementing robust cybersecurity measures are essential steps.

The Role of Cyber Insurance:

However, despite preventive measures, no system is entirely foolproof. That’s where cyber insurance comes in. A comprehensive cyber insurance policy can provide financial protection against data breaches, covering expenses such as forensic investigations, legal fees, and customer notification costs. It also helps safeguard your restaurant’s reputation and ensures compliance with regulatory requirements.


In summary, cyber threats pose a significant risk to restaurants, with potential reputational and financial consequences. By understanding the methods of attack and implementing preventive measures like employee training and robust cybersecurity protocols, coupled with a reliable cyber insurance policy, restaurant owners can safeguard their businesses against cyber threats.

So, as you navigate your restaurant’s security landscape, remember to prioritize cybersecurity, and consider investing in a robust cyber insurance policy. Protect your business today, and we’ll see you next Cyber Monday.

Request Your Proposal Here

Are you ready to save time, aggravation, and money? The team at Ochsner Insurance is here and ready to make the process as painless as possible. We look forward to meeting you!